Privacy policy

1. Introduction

Welcome to Rederij de Wester. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase tickets online.

2. Information We Collect

We collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and payment details when purchasing tickets.

• Technical Data: IP address, browser type, operating system, and device information.

• Usage Data: Information on how you use our website, such as pages visited and time spent on the site.

• Communication Data: Any messages or inquiries you send us via email, forms, or chat.

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and manage your ticket bookings.

• To communicate with you regarding your booking, cancellations, or other service-related matters.

• To improve our website, services, and customer experience.

• To send promotional emails (only if you have given explicit consent).

• To comply with legal and regulatory obligations.

4. Sharing of Your Data

We do not sell or rent your personal data. However, we may share your information with:

• Payment Processors: Secure third-party payment providers to process transactions.

• Service Providers: IT, marketing, and customer service partners who assist in operating our website and services.

• Legal Authorities: If required by law or to protect our rights and comply with legal obligations.

5. Data Storage and Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your payment details are processed using secure encryption and are not stored by us directly.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your personal data, subject to legal obligations.

• Objection: Object to the processing of your data for marketing purposes.

• Data Portability: Request to transfer your data to another service provider.

To exercise your rights, please contact us at info@rederijdewester.nl.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Rederij de Wester
Email: info@rederijdewester.nl
Address: Keizersgracht 315 1016EE in Amsterdam
Phone: +31 20 324 2087

Thank you for trusting Rederij de Wester with your personal data.